The deceased had a life policy, what do we need to do?

The executor should get in contact with the insurance company directly to arrange the payment from the policy.

When do insurance companies pay out policies?

If there is any doubt aboutthe cause of death (i.e. not by natural causes), a post-mortem is held and a full copy of the Registrar's Certificate of Death is not available until the coroner's ruling on the death is determined by the post-mortem. This can delay the settlement of the insurance claim.

What do insurance companies need to pay out policies?

The requirements are:

  • Proof of the deceased's age;
  • Proof of the deceased's death;
  • The policy document; and
  • Grant of Probate or Letter of Administration.

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